• May 24, 2018
    Last updated 1 minute ago

Complaints

  • Waiting for a refund
    May 22, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader seeks response for the refund of a cancelled flight ticket
  • Asked to pay fees
    May 22, 2018 Gulf News Readers Desk
    Reader claims that the fees was supposed to be paid only upon activation
  • Wrong recipient
    May 22, 2018 Manuel Almario, Community Editor
    Reader receives an SMS about a card that belongs to another person
  • Over limit fees
    May 15, 2018 Manuel Almario, Community Editor
    Reader complains against monthly charges for an over limit of Dh16
  • Waiting for credit shield
    May 15, 2018 Manuel Almario, Community Editor
    Reader has been waiting for six months to get his insurance claim
  • Waiting for the web
    May 15, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader doesn’t get internet access, despite applying for it six months prior
  • Unwelcome fee
    May 08, 2018 Manuel Almario, Community Editor
    Reader complains against extra bank charges
  • Waiting for clearance
    May 08, 2018 Manuel Almario, Community Editor
    How long does it take to get the clearance letter?
  • Voucher invalid?
    May 08, 2018 Manuel Almario, Community Editor
    Reader raises the issue that expiry date was not mentioned on a voucher
  • Paying for an unrequired service
    May 02, 2018 Gulf News Readers Desk
    Reader claims he was charged Dh197 twice for a service he didn’t request
  • Delay in installing etisalat connection
    May 02, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Reader was forced to wait for the service from company
  • Charged with no contract
    Apr 25, 2018 Manuel Almario, Community Editor
    Reader complaints against charges for contract which is over
  • Waiting for a transfer
    Apr 24, 2018 Gulf News Readers Desk
    Reader was asked to submit his documents multiple times
  • Bank cites internal policy as a reason for blocking credit card
  • Issue of liability letter
    Apr 18, 2018 Manuel Almario, Community Editor
    Reader complaints against bank’s delay to issue liability letter
  • Billed finance charges
    Apr 17, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader tries to find out why there was a delay in payment despite auto payment set-up
  • Telecom problems with relocating
    Apr 13, 2018 Gulf News Report
    Reader faces issues with her telecom service when relocating
  • Charged on a dormant account
    Apr 13, 2018 Manuel Almario, Community Editor
    Reader complaints against service charges for inactive account
  • Wrong letter issued
    Apr 11, 2018 Manuel Almario, Community Editor
    Bank to reverse the charges for issuing the wrong document instead of a liability letter
  • Still blacklisted
    Apr 08, 2018 Manuel Almario, Community Editor
    Reader has received his clearance letter, but is still blacklisted
  • Bank charges
    Apr 04, 2018 Manuel Almario, Community Editor
    Unwelcome charges for a dormant account
  • Waiting for a certificate
    Apr 04, 2018 Gulf News Readers Desk
    Reader decided to close his bank account due to poor service
  • Overcharged
    Apr 04, 2018 Gulf News Readers Desk
    Reader was asked to pay an extra amount for non-usage
  • Settling loan
    Apr 04, 2018 Manuel Almario, Community Editor
    Reader requests to waive the charges as she did not give bank permission to buy out liability
  • Dormant account
    Apr 03, 2018 Manuel Almario, Community Editor
    How many days does it take to reactivate a dormant account?
  • Issue of liability letter
    Apr 03, 2018 Manuel Almario, Community Editor
    How long does it take to process the liability letter?
  • Charged for no reason
    Mar 28, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader is charged overlimit fees, despite having a positive balance in his credit card
  • Auto loan
    Mar 27, 2018 Manuel Almario, Community Editor
    Car loan is fully paid but mulkiya is still under mortgage
  • Finance issues
    Mar 27, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader doesn’t receive an affordable payment plan, despite requesting it over and over again
  • Bank charges
    Mar 23, 2018 Manuel Almario, Community Editor
    Unwelcome card purchase protection
  • Clearance letter issues
    Mar 23, 2018 Manuel Almario, Community Editor
    How long does it take to get a clearance letter, reader asks
  • Charged overdue amount
    Mar 21, 2018 Gulf News Readers Desk
    The reader was charged Dh4,100 after six years of not using account