• October 18, 2018
    Last updated 1 minute ago

Complaints

  • Unauthorised transaction
    Sep 30, 2018 Manuel Almario, Community Editor
    Reader is waiting for bank to return his money
  • Harassment faced due to debt collection
    Sep 30, 2018 Gulf News Readers Desk
    Reader claims he settled the outstanding amount, but still received calls
  • Change of due date
    Sep 30, 2018 Manuel Almario, Community Editor
    Bank charges late payment despite standing instruction to pay card in full
  • Bank charges
    Sep 23, 2018 Manuel Almario, Community Editor
    Reader complaints against maintenance charges
  • Is this a scam?
    Sep 23, 2018 Gulf News Readers Desk
    Reader claims he was charged for a third party app that he didn’t sign up for
  • A defaulter without outstanding
    Sep 16, 2018 Manuel Almario, Community Editor
    Bank updates credit status with Etihad Credit bureau
  • Unwelcome charges
    Sep 16, 2018 Manuel Almario, Community Editor
    No credit card transaction, but bank charges
  • Charges without connection
    Sep 09, 2018 Manuel Almario, Community Editor
    Telecom clarifies charges for non-existing account
  • Issue of clearance letter
    Sep 09, 2018 Manuel Almario, Community Editor
    Reader complaints against bank’s delay to release clearance letter
  • Bullied by airline staff
    Sep 02, 2018 Gulf News Readers Desk
    Reader claims he was harassed by the ground staff when he asked for a wheelchair for his wife
  • Fraudulent transaction on debit card
    Sep 02, 2018 Gulf News Readers Desk
    Reader was charged Dh736 for a fraudulent transaction
  • Why he can’t apply for auto loan
    Sep 02, 2018 Manuel Almario, Community Editor
    Bank charges for a closed card spoils his credit report
  • Why buyout is delayed
    Aug 28, 2018 Manuel Almario, Community Editor
    It’s hard to get a liability letter when another bank is ready to buyout your loan, reader says
  • End of service settlement held by bank
    Aug 28, 2018 Gulf News Readers Desk
    The reader visited the bank multiple times, but got no response
  • Over credit limit
    Aug 28, 2018 Manuel Almario, Community Editor
    Bank to decline transaction if over credit limit
  • “I checked with my finance advisor and he also didn’t know about this policy,” says reader
  • Outstanding bank charges
    Aug 21, 2018 Manuel Almario, Community Editor
    Reader complains about loan interest rate
  • Waiting for Liability Letter
    Aug 21, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    The reader’s liability letter took time to process
  • Unsettled account
    Aug 21, 2018 Manuel Almario, Community Editor
    Bank charges for debiting account late
  • Tickets cancelled, but no refund received
    Aug 14, 2018 Gulf News Readers Desk
    Reader was forced to cancel his air tickets, which were purchased online
  • What is the use of credit shield?
    Aug 14, 2018 Manuel Almario, Community Editor
    Terminated after paying credit shield for 10 years, and struggling to claim it
  • Excess charges?
    Aug 14, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader is charged for international roaming, but he says he has never used it
  • Settled but billed again
    Aug 07, 2018 Manuel Almario, Community Editor
    Bank opens credit card account after closure for one year
  • Credit balance issue
    Aug 07, 2018 Manuel Almario, Community Editor
    Reader complains about bank’s delay in crediting loan balance
  • Gold membership charges
    Aug 07, 2018 Manuel Almario, Community Editor
    Bank charges for account management fee
  • Bank withholds gratuity
    Jul 31, 2018 Gulf News Readers Desk
    Reader claims he was willing to continue paying remaining installments
  • Terms of balance transfer
    Jul 31, 2018 Manuel Almario, Community Editor
    Bank’s procedure on revolving balance transfer
  • Frozen funds
    Jul 31, 2018 Manuel Almario, Community Editor
    Multiple unsuccessful swipes will lead to frozen funds
  • Three issues, looking for answers
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader complains about slow internet speeds and out-of-bundle charges
  • Release of gratuity
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader seeks clarity on requirements to unblock bank account
  • Charges for cancelled transaction
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader wants financial breakdown for this transaction
  • Still waiting for credit shield claim
    Jul 17, 2018 Gulf News Readers Desk
    Reader’s claim was approved, but outstanding distributed over a year