• August 16, 2018
    Last updated 33 minutes ago

Complaints

  • Tickets cancelled, but no refund received
    Aug 14, 2018 Gulf News Readers Desk
    Reader was forced to cancel his air tickets, which were purchased online
  • What is the use of credit shield?
    Aug 14, 2018 Manuel Almario, Community Editor
    Terminated after paying credit shield for 10 years, and struggling to claim it
  • Excess charges?
    Aug 14, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader is charged for international roaming, but he says he has never used it
  • Settled but billed again
    Aug 07, 2018 Manuel Almario, Community Editor
    Bank opens credit card account after closure for one year
  • Credit balance issue
    Aug 07, 2018 Manuel Almario, Community Editor
    Reader complains about bank’s delay in crediting loan balance
  • Gold membership charges
    Aug 07, 2018 Manuel Almario, Community Editor
    Bank charges for account management fee
  • Bank withholds gratuity
    Jul 31, 2018 Gulf News Readers Desk
    Reader claims he was willing to continue paying remaining installments
  • Terms of balance transfer
    Jul 31, 2018 Manuel Almario, Community Editor
    Bank’s procedure on revolving balance transfer
  • Frozen funds
    Jul 31, 2018 Manuel Almario, Community Editor
    Multiple unsuccessful swipes will lead to frozen funds
  • Three issues, looking for answers
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader complains about slow internet speeds and out-of-bundle charges
  • Release of gratuity
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader seeks clarity on requirements to unblock bank account
  • Charges for cancelled transaction
    Jul 24, 2018 Manuel Almario, Community Editor
    Reader wants financial breakdown for this transaction
  • Still waiting for credit shield claim
    Jul 17, 2018 Gulf News Readers Desk
    Reader’s claim was approved, but outstanding distributed over a year
  • Problem with loan
    Jul 17, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    The bank is not providing the reader with a deferment in regards to the loan
  • Release of gratuity pay
    Jul 17, 2018 Manuel Almario, Community Editor
    Can bank forcefully adjust end-of-service payment towards personal loan?
  • Over due fees
    Jul 10, 2018 Manuel Almario, Community Editor
    Bank to give a 50 per cent discount on late payment fee
  • Credit card issue
    Jul 10, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Reader is upset over outstanding balance
  • Additional interest on loan
    Jul 10, 2018 Gulf News
    The reader was not happy with the additional charges
  • Unfair charges?
    Jul 03, 2018 BY Shreya Bhatia, Reader Interactivity Journalist
    Reader is unhappy about the payment of extra charges on her television account
  • Frozen account
    Jul 03, 2018 Manuel Almario, Community Editor
    Bank withholding end-of-service pay
  • Charges for over limit
    Jul 03, 2018 Manuel Almario, Community Editor
    Bank to alert customers if they exceed credit limit
  • Check the date of cheque
    Jun 26, 2018 Manuel Almario, Community Editor
    Can bank charges on erroneous date of cheque be reversed?
  • Refund on tickets delayed
    Jun 26, 2018 By Shreya Bhatia, Reader Interactivity Journlalist
    The reader was waiting for his refund on cancelled tickets
  • When do miles expire?
    Jun 26, 2018 Manuel Almario, Community Editor
    Should banks inform customers prior to miles getting expired? This reader thinks so
  • Unauthorised transactions
    Jun 19, 2018 Manuel Almario, Community Editor
    Reader seeks refund on a fraud case with bank
  • Where are my rewards?
    Jun 19, 2018 Gulf News Readers Desk
    Reader registered for a promotion, but did not receive the promised rewards
  • Cashback offer issue
    Jun 19, 2018 Manuel Almario, Community Editor
    Bank to clarify the promotion regarding zero per cent interest and five per cent cashback
  • Issue with outstanding balance
    Jun 12, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    The reader was unhappy with his experience and the extra charges
  • Bank charges
    Jun 12, 2018 Manuel Almario, Community Editor
    Reader thought an auto debit can avoid late payment fee
  • Closing account
    Jun 12, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Reader faces problem with closing her bank account
  • Credit card cancellation
    Jun 05, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Reader faced many issues when trying to cancel her card
  • Unsettled account
    Jun 05, 2018 Manuel Almario, Community Editor
    Bank charges to a closed account eight years ago