• July 22, 2018
    Last updated 4 minutes ago

Complaints

  • Still waiting for credit shield claim
    Jul 17, 2018 Gulf News Readers Desk
    Reader’s claim was approved, but outstanding distributed over a year
  • Problem with loan
    Jul 17, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    The bank is not providing the reader with a deferment in regards to the loan
  • Release of gratuity pay
    Jul 17, 2018 Manuel Almario, Community Editor
    Can bank forcefully adjust end-of-service payment towards personal loan?
  • Over due fees
    Jul 10, 2018 Manuel Almario, Community Editor
    Bank to give a 50 per cent discount on late payment fee
  • Credit card issue
    Jul 10, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Reader is upset over outstanding balance
  • Additional interest on loan
    Jul 10, 2018 Gulf News
    The reader was not happy with the additional charges
  • Unfair charges?
    Jul 03, 2018 BY Shreya Bhatia, Reader Interactivity Journalist
    Reader is unhappy about the payment of extra charges on her television account
  • Frozen account
    Jul 03, 2018 Manuel Almario, Community Editor
    Bank withholding end-of-service pay
  • Charges for over limit
    Jul 03, 2018 Manuel Almario, Community Editor
    Bank to alert customers if they exceed credit limit
  • Check the date of cheque
    Jun 26, 2018 Manuel Almario, Community Editor
    Can bank charges on erroneous date of cheque be reversed?
  • Refund on tickets delayed
    Jun 26, 2018 By Shreya Bhatia, Reader Interactivity Journlalist
    The reader was waiting for his refund on cancelled tickets
  • When do miles expire?
    Jun 26, 2018 Manuel Almario, Community Editor
    Should banks inform customers prior to miles getting expired? This reader thinks so
  • Unauthorised transactions
    Jun 19, 2018 Manuel Almario, Community Editor
    Reader seeks refund on a fraud case with bank
  • Where are my rewards?
    Jun 19, 2018 Gulf News Readers Desk
    Reader registered for a promotion, but did not receive the promised rewards
  • Cashback offer issue
    Jun 19, 2018 Manuel Almario, Community Editor
    Bank to clarify the promotion regarding zero per cent interest and five per cent cashback
  • Issue with outstanding balance
    Jun 12, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    The reader was unhappy with his experience and the extra charges