Dubai: Visitors to Dubai Frame will no longer need to queue up to purchase the tickets for the six-month-old tourist attraction in the emirate.
They can now plan their visit by booking their tickets ahead online on its website — www.dubaiframe.ae
Dawood Abdul Rahman Al Hajiri, director-general of Dubai Municipality, launched the website and mobile app Dubai Frame at a function held at the 150m-high twin tower with a Sky Bridge on Wednesday.
Al Hajiri said the e-tickets will help visitors avoid the burden of traffic congestions and fluctuations in weather conditions.
“It will also reduce the rush at the ticket counter [at Gate No. 4 of Zabeel Park] at Dubai Frame, which will make the visitors’ experience easier and more enjoyable.”
The tickets are priced at Dh50 for adults and Dh20 for children aged three to 12 years while senior citizens and people of determination can enter for free.
He said 466,000 people have visited Dubai Frame since its opening on January 1.
Developed in cooperation with Etisalat, its online system provides the ticket prices, time slots and the number of tickets available, just like in the case of online tickets for Burj Khalifa.
However, officials confirmed to Gulf News that Dubai Municipality will not increase the price for the on-the-spot tickets like in the case of Burj Khalifa.
“We have not considered any proposal to change the prices at this time,” said Mohammad Mubarak Al Mutaiwe’e, assistant director-general of Dubai Municipality for Communications and Community Sector.
Asked if the website will also mention when Dubai Frame closes for private events occasionally, officials said they would now consider allowing government functions at the Sky Bridge without disrupting the visitors’ trip.
On a few occasions, visitors were informed about the closure of the facility for certain time periods only through the social media channels of Dubai Frame.
“We will now host such special events without disrupting the normal visiting hours,” said Khalid Sultan Hilal Al Suwaidi, director of Leisure Facilities Department.
Mohammad Chowdhury, a UK citizen who visited the frame with his family on Wednesday, said the move would be ideal for Dubai to support tourists.
“We were upset when we were told at the gate that our visit will have restrictions due to the function here today. I asked for a discount for our tickets. But we didn’t get it.”
The website indicated that VIP tours and corporate events have to be booked seven and 14 days in advance, respectively.
Beware of fake sites of Dubai Frame
Dubai Municipality officials have urged residents and tourists to ignore and not to visit unofficial sites that mimic the name of Dubai Frame for purchasing tickets.
Officials said this at the launch of the official website of Dubai Frame when Gulf News pointed out there were at least two sites titled www.thedubaiframe.com and www.dubai-frame.com.
Mohammed Mubarak Al Mutaiwe’e, assistant director-general of Dubai Municipality for Communications and Community Sector, said the matter will be taken up legally with the Dubai Media Office.
