Dubai: Dubai Police have achieved an average emergency response time of nine minutes and seven seconds in the second quarter of this year compared to 11 minutes and seven seconds on same time last year.
The latest statistics were revealed during a meeting by Major General Abdullah Khalifa Al Merri, Commander-In-Chief of Dubai Police with the general department of Operations in Dubai Police, to assess the performance results in the second quarter of 2018.
Emergency number 999 received 1.1 million calls in the second quarter of this year and about 1,09 million calls were answered within less than 10 seconds as compared to 808,199 calls in second quarter of 2017.
Meanwhile, the non-emergency number 901 received 92,549 calls in the second quarter of this year as compared to 64,063 calls during the same period of time last year.
Brigadier Kamel Butti Al Suwaidi, director of Operations Department, said assessing the performance results will help raise the bar.
“We can find solutions to the problems we face and we are always keen to provide security and humanitarian services to the public by using latest technologies,” Brigadier Al Suwaidi said in a statement.
