dirhams & dollars

Did Careem take too long to go public about the hack?

The company knew about it for four months, but is that really so long compared to other hacks?

13:00 April 25, 2018

Dubai: In light of Monday’s announcement by Careem, the local rival to Uber in the region, that it had been hacked and 14 million user accounts had been compromised, there was much debate online about whether the company had taken too long to tell its customers.

Careem says it found out about the hack on January 14, and they disclosed the breach around four months later, on April 23.

Was this too long? Or was it an appropriate amount of time needed to conclude investigations and ascertain all the facts?

We argue on today’s podcast about this, and how much this will affect Careem going forwards, especially with its all-important IPO in mind.