Dubai: Ground handling services company dnata has acquired a majority stake in logistics company DUBZ, allowing passengers with flydubai to check in from home.
According to a statement from the company, those travelling with flydubai will now be able to check in their baggage, and receive their boarding pass, from their home or hotel.
Launched in 2016, DUBZ, a baggage technology and logistics company, is available 24 hours a day through its website at www.dubz.com.
A statement from dnata said that since its launch, the company has seen strong demand for its services from customers who want a “hassle-free journey to and from the airport, especially when travelling in groups.”
“At dnata, we’re always looking for ways to enhance the customer’s experience at every touch point of their journey. With DUBZ’s innovative idea to create convenience for travellers, we’re now able to extend our service beyond the airport to let them check in for their flights from home... With success in Dubai, we hope to roll this out as a dnata product around the world,” Steve Allen, divisional senior vice-president for UAE Airport Operations at dnata, said in a statement on Monday.
With dnata taking a majority stake in DUBZ, the companies are now offering passengers flying with UAE carrier flydubai and Saudi carriers Saudia and flynas, a home check-in service.
DUBZ is a winner of Intelak, a travel, aviation and tourism incubator led by the Emirates Group, in partnership with GE and Dubai Tourism, to support the UAE’s ambitions in setting the highest global standards for services, systems, and experiences in aviation.
New doorstep check-in from Dh110
Currently, DUBZ collects baggage from a passenger’s home or hotel, seals and weighs the bags, securely transports them to Dubai International Airport and hands them over to the passenger for self-check in. Upon arrival into Dubai, passengers can also leave their bags with DUBZ after retrieving them from the baggage carousels.
The company has just announced that it will now offer doorstep check-in and baggage collection services, where passengers will receive their boarding passes at home.
The new luggage check-in services costs Dh110 each for the first and second bags or Dh299 for the first three bags, and Dh30 for every additional bag after that. For the baggage belt pick-up service, it is Dh99 for the first bag and Dh40 for every additional bag.
— E.C.
