• March 28, 2017
    Last updated 2 minutes ago

Complaints

  • Who is responsible?
    Mar 22, 2017 Readers Desk
    Reader received a phone with a scratch on the screen and no one was able to help him
  • How do we pay our bills?
    Mar 26, 2017 Readers Desk
    Reader was unable to pay his bill because the telecommunication company’s services were not working
  • I want to cancel the card
    Mar 22, 2017 Readers Desk
    Reader is charged Dh500 annual fee on a credit card he has never used
  • Problems on loan transfer
    Mar 22, 2017 Manuel Almario, Community Editor
    Why the bank is withholding two months’ worth salary, reader asks
  • I don’t know why I was charged
    Mar 19, 2017 Readers Desk
    Reader was charged over-limit charges of Dh325
  • Insurance confusion
    Mar 17, 2017 Manuel Almario, Community Editor
    Reader requests reversal of insurance charges
  • Fund transfer
    Mar 17, 2017 Manuel Almario, Community Editor
    Reader complaints against bank’s delay on money transfer
  • Unwanted credit card
    Mar 17, 2017 Manuel Almario, Community Editor
    Bank issues credit card without customer’s request
  • Still being charged
    Mar 15, 2017 Sanya Nayeem, Deputy Readers Editor
    Reader moves to another city, but his telecom services still charge him for an old connection
  • Charged on a closed card
    Mar 15, 2017 Manuel Almario, Community Editor
    How can there be a transaction on a cancelled credit card
  • Insurance charges
    Mar 15, 2017 Readers Desk
    Reader was asked to pay to cancel an insurance service that she didn’t sign up for
  • Third party charges
    Mar 12, 2017 Readers Desk
    Reader is charged Dh100 per month accidentally clicking on a pop-up
  • Fraud alert
    Mar 10, 2017 Manuel Almario, Community Editor
    Report unauthorised transactions immediately
  • ‘Penalised for being honest’
    Mar 10, 2017 Manuel Almario, Community Editor
    Charged for not maintaining a minimum balance
  • I didn’t sign up for this!
    Mar 08, 2017 Readers Desk
    Reader was signed up for a bank policy that we didn’t consent to
  • Stop and reverse these charges!
    Mar 08, 2017 Readers Desk
    Reader has been requesting to drop the credit shield on her card for more than a year