• January 19, 2018
    Last updated 4 minutes ago

Complaints

  • Over limit fee
    Jan 03, 2018 Manuel Almario, Community Editor
    How can they charge me with an over limit fee even though I have available balance on my card?
  • Incorrect information
    07:21 pm Gulf News
    Reader expected a 2.5% interest rate and instead had to be 10.8%
  • Bank issues pay protect without consent
    Jan 17, 2018 Gulf News Readers Desk
    Reader urges bank to reverse the charges as she did not ask for this service
  • Problem with electronic transfer
    Jan 16, 2018 BY Shreya Bhatia, Reader Interactivity Journalist
    Money transferred from one account wasn’t received by other bank
  • Loan tenure shortened
    Jan 12, 2018 By Shreya Bhatia, Reader Interactivity Journalist
    Late charges being levied despite payments and requests for date change
  • Card cancellation fee
    Jan 10, 2018 Manuel Almario, Community Editor
    Reader complaints against an agent for false promises
  • Double payment
    Jan 09, 2018 Manuel Almario, Community Editor
    What is the use of credit shield?
  • Charged for nothing
    Jan 09, 2018 Manuel Almario, Community Editor
    Getting charged without possession of a credit card
  • Credit card that was never used or activated accumulates dues
  • Looking for a final settlement
    Jan 07, 2018 Gulf News Readers Desk
    Reader has been seeking a settlement on his credit card for five months
  • Phone recharge issue
    Jan 03, 2018 Manuel Almario, Community Editor
    Reader asks for refund due to declined transaction
  • Where’s my money?
    Jan 03, 2018 Gulf News Readers Desk
    Reader complains about bank not taking any action on his request
  • Charged on withdrawal
    Jan 03, 2018 Sanya Nayeem, Deputy Readers Editor
    Reader’s ATM card is not delivered to him in time, and when he withdraws from his credit card, he is charged Dh99!
  • Unsettled account
    Jan 03, 2018 Manuel Almario, Community Editor
    Money drain to a closed credit card
  • Not allowed any luggage
    Dec 27, 2017 Gulf News
    Airlines resolves ‘no baggage allowance’ issue
  • Buy-out dispute
    Dec 27, 2017 Manuel Almario, Community Editor
    Reader paid the amount as per liability letter, but bank refused to close his credit card