• September 29, 2016
    Last updated 2 minutes ago

Complaints

  • Bill generated on cancelled line
    Sep 27, 2016 Sanya Nayeem, Deputy Readers Editor
    A year later, customer is asked to pay outstanding on a cancelled connection
  • Charged for clearance letter
    06:47 pm Sanya Nayeem, Deputy Readers Editor
    Reader is told he has to cough up Dh375 just to get a ‘No objection’ certificate on a completed loan payment
  • Where’s my money going?
    Sep 27, 2016 Sanya Nayeem, Deputy Readers Editor
    When paying her electricity and water bills through phone app, money goes to a different account
  • Money due multiplies
    Sep 25, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader returns to the UAE to find he has a debt of Dh9,000
  • Fighting to be retained
    Sep 25, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader seeks a loan within a timeframe but is delayed by three weeks
  • False offer
    Sep 25, 2016 Manuel Almario, Community Editor
    An agent cheated to close a deal, but firm reprimands him and returns the money
  • Outstanding issue
    Sep 25, 2016 Manuel Almario, Community Editor
    Reader complains against bank charges on credit card
  • Fees on a cancelled card?
    Sep 25, 2016 Readers Desk
    The bank cancelled my credit card, but is now asking for the annual fee!
  • Fraud transaction
    Sep 23, 2016 Manuel Almario, Community Editor
    A purchase with forged signature and no pin generation
  • Unwanted pay protect plan
    Sep 21, 2016 Manuel Almario, Community Editor
    Reader asks to refund Pay Protect charges
  • Banking queries raised
    Sep 18, 2016 By Readers Desk
    Readers share grievances, from trouble opening a bank account, to compensation for false offers by sales representatives
  • Call for service
    Sep 16, 2016 Manuel Almario, Community Editor
    Reader complaints of poor network signal in Karama
  • Credit card closure
    Sep 16, 2016 Manuel Almario, Community Editor
    Reader complaints about bank’s delay to cancel credit card
  • Please highlight the fine print
    Sep 14, 2016 Manuel Almario, Community Editor
    Bank charges customer for credit shield and accident insurance without his consent
  • Job loss
    Sep 14, 2016 Manuel Almario, Community Editor
    Insurance for loans and credit card payments
  • Where’s my money?
    Sep 11, 2016 Sanya Nayeem, Deputy Readers Editor
    Entire money in bank account gets confiscated