• August 18, 2017
    Last updated 2 minutes ago

Complaints

  • Extra charge?
    Aug 11, 2017 Readers Desk
    After clearing his balance, the customers was informed he had to pay Dh1046.36
  • Reader’s card was used by a hacker to make a purchase worth $170 (Dh624)
  • Where’s my cash back reward?
    02:58 pm Readers Desk
    Reader found ambiguities in one of the bank’s offers and feels cheated
  • Cancelled card shows up in records
    Aug 16, 2017 Readers Desk
    Reader couldn’t apply for a loan due to outstanding amount on cancelled card
  • Expired cashback
    Aug 16, 2017 Manuel Almario, Community Editor
    Is there any option to recover expired points?
  • ‘I don’t want to pay’
    Aug 11, 2017 Readers Desk
    Reader is shocked by her bill after she was cut off from the services months before
  • Where is my phone?
    Aug 09, 2017 Readers Desk
    Reader applied for a smartphone plan and was charged despite not receiving the device
  • Card blocked
    Aug 09, 2017 Readers Desk
    Reader submitted all the necessary documents, but his card still remained blocked
  • Redeeming points
    Aug 09, 2017 Readers Desk
    Reader wants to redeem her points with the bank, but struggles to do so
  • Balance transfer issue
    Aug 09, 2017 Manuel Almario, Community Editor
    Reader complains against bank charges on balance transfer
  • Unwanted Pay Protect
    Aug 08, 2017 Manuel Almario, Community Editor
    Bank can cancel the policy but can’t reverse the charges
  • Can’t sell car despite paying it off
    Aug 06, 2017 Manuel Almario, Community Editor
    Reader complaints about his undesirable credit rating
  • Reader paid Dh16,000 to clear his outstanding balance, but his case was taken to court
  • Where’s my voucher?
    Aug 02, 2017 Readers Desk
    Reader claims he was eligible for a gift voucher for spending on card, but didn’t receive it
  • Late payment fees
    Aug 02, 2017 Readers Desk
    Reader is upset that he was given a late payment charge even though he paid on time
  • Cancel my card!
    Aug 02, 2017 Readers Desk
    Reader struggles to cancel a credit card he pays for, but has never activated