• November 21, 2017
    Last updated less than one minute ago

Complaints

  • Why was Pay Protection activated?
    Nov 07, 2017 Gulf News
    Bank explains process of service provided to customer
  • Credit shield claim
    Nov 17, 2017 Manuel Almario, Community Editor
    How long does it take to process insurance claim?
  • Call details
    Nov 17, 2017 Manuel Almario, Community Editor
    Reader queries about discrepancies in outgoing/incoming call durations of two phones
  • Etisalat connection transfer
    Nov 15, 2017 Shreya Bhatia, Readers Interactivity Journalist
    Reader was unable to transfer connection to Dubai
  • Billed for failed transactions
    Nov 15, 2017 Manuel Almario, Community Editor
    Reader complaints against bank deducting her account for rejected transactions
  • Extra charge on credit card
    Nov 14, 2017 Shreya Bhatia, Readers Interactivity Journalist
    Reader charged yearly fees on credit card
  • Bad experience
    Nov 12, 2017 Manuel Almario, Community Editor
    Is it legally acceptable to say: ‘Get out of my bank’?
  • Issue of reimbursement
    Nov 10, 2017 Manuel Almario, Community Editor
    How long does it take to get the refundable deposit?
  • Disconnected line
    Nov 08, 2017 Manuel Almario, Community Editor
    System shows pending dues when all payments are cleared
  • Settled but blacklisted
    Nov 08, 2017 Manuel Almario, Community Editor
    Customer is in trouble due to his credit history
  • Refund on cancelled ticket
    Nov 07, 2017 Gulf News
    Airline resolves customer’s complaint by returning money spent on a cancelled ticket
  • Job loss issue
    Nov 01, 2017 Manuel Almario, Community Editor
    Rejected Pay Protect insurance claims rile reader, who says she qualifies for it
  • Wrong charges and accusations
    Oct 31, 2017 By Shreya Bhatia, Reader Interactivity Journalist
    Blacklisted because of bank mistake
  • Fraud transactions
    Oct 27, 2017 Manuel Almario, Community Editor
    ‘I noticed that someone is using my card details’
  • Migration to eLife
    Oct 25, 2017 Manuel Almario, Community Editor
    Can’t watch subscription TV channels
  • Issue of liability letter
    Oct 24, 2017 Manuel Almario, Community Editor
    How long does it take to issue a liability letter?