• April 23, 2017
    Last updated 3 minutes ago

Complaints

  • Not free for life
    Apr 11, 2017 Manuel Almario, Community Editor
    Reader got charged even though he did not activate card
  • I want my money back
    Apr 19, 2017 Staff report
    Technical glitch leaves reader stressed after the bank withdraws Dh5,000 from her account
  • Over credit limit
    Apr 18, 2017 Manuel Almario, Community Editor
    Reader’s problem: Jobless and full of debts
  • Left the country, but bills continue
    Apr 14, 2017 By Rabab KhanCommunity Interactivity Editor
    The reader’s mobile line wasn’t cancelled and she received bills even though she wasn’t using it
  • Surprised by bank fees
    Apr 12, 2017 Marianna Wright, Readers Interactivity Journalist
    Reader didn’t know she was accumulating charges on a bank account she doesn’t use
  • Telecom bill keeps rising
    Apr 11, 2017 Marianna Wright, Readers Interactivity Journalist
    Without consent, monthly payments slowly go up from Dh505 to Dh565 in 11 months
  • Unaware of package price
    Apr 11, 2017 Marianna Wright, Readers Interactivity Journalist
    Telecom customer was confused by the amount he has been billed for a new service
  • Please reverse charges
    Apr 11, 2017 Readers Desk
    Reader complains of unwanted charges on his bank statement
  • Double charges
    Apr 09, 2017 Manuel Almario, Community Editor
    Reader receives excessive charges when closing a credit card account
  • Credit shield issue
    Apr 05, 2017 Manuel Almario, Community Editor
    Unathorised deductions for credit shield shock reader, who was not aware they were not compulsory
  • Dealing with debt
    Apr 02, 2017 Manuel Almario, Community Editor
    A breadwinner’s struggles to support her kin are made worse with bank issues
  • Unsolicited insurance
    Apr 02, 2017 Manuel Almario, Community Editor
    Reader wants bank to cancel and reverse insurance charges
  • Two insurance policies
    Mar 31, 2017 Readers Desk
    Reader was charged for two policies within two weeks
  • Wrongful charges
    Mar 31, 2017 Manuel Almario, Community Editor
    Remove add-on rental charges for a wireless phone and set-top box, says reader
  • What credit card?
    Mar 31, 2017 Manuel Almario, Community Editor
    Charges for inactive card and a seemingly closed account add up
  • Bank charges arrive
    Mar 31, 2017 Manuel Almario, Community Editor
    Reader complaints about the over-limit and finance charges he is facing