• December 6, 2016
    Last updated 4 minutes ago

Complaints

  • Charged for a free transaction
    Nov 25, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader ends up paying more than he bargained for in a test remittance transaction
  • Not my fine
    Dec 02, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader is fined nearly Dh11,000 for meter readings that belonged to a previous tenant
  • Fooled by SMS
    Nov 25, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader is taken in by an SMS that causes him to pay
  • Rude drivers must receive training
    Nov 25, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader encounters a loud and obnoxious driver during a trip on a public bus
  • No compensation for lost baggage
    Nov 25, 2016 Readers Desk
    Reader’s bags were lost on a flight and he didn’t received any compensation for months
  • Suffered from lost bag
    Nov 24, 2016 Readers Desk
    Reader lost his luggage and request further compensation from the airline
  • Three issues, one bank
    Nov 22, 2016 Readers Desk
    The reader claims to have had three different issues with the same bank in the past three months
  • Won’t settle a fraudulent sim card!
    Nov 20, 2016 Readers Desk
    A sim card was fraudulently registered under a customer, who wanted it cancelled
  • Trip delayed
    Nov 20, 2016 Readers Desk
    Reader wants compensation for her family’s luggage not making it on the plane
  • Cashback issues
    Nov 20, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader asks why cashback was activated on credit card if there is a limit
  • Frozen account
    Nov 20, 2016 Sanya Nayeem
    Reader faces issue with account unfreezing and cheque bouncing
  • Incorrect reading?
    Nov 17, 2016 Sanya Nayeem, Deputy Readers Editor
    Reader is charged twice the amount he regularly pays for electricity and water
  • Miles to go
    Nov 17, 2016 Sanya Nayeem, Deputy Readers Editor
    Close to 100,000 miles disappear for reader, who was not aware they had expired
  • My payment isn’t showing!
    Nov 15, 2016 Readers Desk
    Reader’s payment goes amiss after trying to make a payment for both him and his friend
  • Card blocked with no prior notice
    Nov 11, 2016 Readers Desk
    Reader’s credit card was blocked and bank did not help upon complaining
  • Charged for extra luggage
    Nov 11, 2016 Readers Desk
    Airline passenger was confused with the baggage allowance limits on his flight