• September 28, 2016
    Last updated 5 minutes ago

Articles by Manuel Almario

  • The best gets better in customer service
    Mar 15, 2016 By Manuel Almario, Community Editor
    Gulf News honours the exceptional companies for resolving readers’ complaints
  • Divers clean-up deep-sea
    Oct 11, 2015 By Manuel AlmarioCommunity Editor
    Spare marine life from a wave of trash
  • Broke for a month
    Mar 22, 2015 By Manuel Almario, Community Editor,Marianna Wright, Reader Interactivity Journalistand Sanya Nayeem, Deputy Readers Editor
    Bank took all my money
  • 'I still don't know where my bag is'
    Mar 18, 2015 By Manuel Almario, Community Editorand Marianna Wright, Reader Interactivity Journalist
    Credit issues accost one reader, while another seeks help with deferment fees.
  • 'Mobile phone salesman's promise unfulfilled'
    Mar 15, 2015 By Manuel Almario, Community Editor
    Customers raise their complaints with telecommunications companies
  • Customer’s issue resolved
    Mar 11, 2015 By Manuel Almario, Community Editor
    Reader is asking for refund and cashback redemption
  • 'Free-for-life card wasn't free after all'
    Mar 10, 2015 By Manuel Almario, Community Editor
    Unauthorised insurance coverage issues and unexpected mobile phone charges
  • Consumers’ concerns addressed
    Feb 22, 2015 By Manuel Almario, Community Editorand By Sanya Nayeem, Deputy Readers Editor
    Readers raise their issues with banks and telecommunications company.
  • He didn’t call, but got billed
    Feb 10, 2015 By Manuel Almario, Community Editor
    Reader racks up Dh9,000 in fees for landline calls he claims he didn’t ever make.
  • Customers’ concerns raised and addressed
    Feb 08, 2015 By Manuel Almario, Community Editor
    Readers face issues with a bank and a telecom company.
  • Customers’ concerns addressed
    Feb 06, 2015 By Manuel Almario, Community Editorand Rabab Khan, Community Interactivity Editor
    Reader requests for No Liability Letter takes time to process, and other issues.
  • Unaware of closed account
    Jan 28, 2015 By Manuel Almario, Community Editor
    Complaint against RAKBANK as reader doesn’t know why her account was closed.
  • Charged for credit shield
    Jan 22, 2015 By Manuel Almario, Community Editorand Marianna Wright, Reader Interactivity Journalist
    Bank agent offers credit shield for free but customer got charged
  • Call for connection
    Jan 16, 2015 By Manuel Almario, Community Editor
    Installation of fiber optics cable required for the new building
  • 'I was charged for video service I never used'
    Jan 12, 2015 By Manuel Almario, Community Editorand Marianna Wright, Reader Interactivity Journalist
    Reader is charged for 'unknown' service
  • Customer’s issue resolved
    Jan 11, 2015 By Manuel Almario, Community Editor
    Reader faces issues with outstanding payments and seeks answers.