Dubai: Chaos, delays and crowds filled some of the metro stations on Wednesday morning, as residents returned to work after the Eid break.
A source at the Roads and Transport Authority (RTA) told Gulf News that a few metro stations on the Red Line, in the direction towards the Etisalat Metro Station in Al Qusais, experienced a technical glitch.
However, the incident was resolved after one hour by 9.30am, and operations resumed back to normal.
Residents took to social media to vent their complaints, as the metro-feeder buses were reportedly overfilled with passengers.
Been waiting for the metro and taxi since an hour now in this Heat. #DubaiMetro why this, @RTA_Dubai 😕
— T :) (@VelvetRhyme) June 28, 2017
Stuck outside Union Metro Station #DubaiMetro with a sea of people due to unknown reason.
— Ali (@HeartyAli0920) June 28, 2017
Passengers at the Union Square Metro Station also reportedly faced heavy delays on their morning journey, as well as on the Red Line towards the UAE Exchange route.
The authority's customer service department confirmed that there was a technical glitch on the Red Line after BurJuman Metro Station.
#DubaiMetro is now having some technical problem. Expect delays.
— juandubaidotcom (@juandubaidotcom) June 28, 2017
"The RTA regrets the inconvenience caused to Dubai Metro users due to a technical issue with one of the trains, wherein services were disrupted for 45 minutes," said Mohammad Al Mudharreb, Director, Rail Operations, RTA.
