Dubai: Residents of the Gardens, a neighbourhood located next to Ibn Battuta Mall in Jebel Ali, were left without water on Saturday.
Dubai Electricity and Water Authority (Dewa) said that technicians were working to restore the water line. It did not give any time frame.
The community’s developer, Nakheel, said that its security staff had found a water leak at 3.15am on Saturday.
The leak was seen near building 199, close to the district cooling plant, according to the Nakheel spokesperson.
Nakheel has referred residents’ complaints through to Dewa.
“It’s a Dewa issue as it’s a Dewa pipe,” she said.
As of 5pm in the afternoon, the issue had still not been fixed.
Shella Tolientimo, a Gardens resident, said that she had had no water in her apartment since the morning.
Not all the residents of The Gardens, a low-rise neighbourhood made up of 209 buildings, were affected by the disruption.
Shehnaz Ahmad, who lives in Building 76, said that her water was working as normal.
While Nakheel is the sole developer of the Gardens, not all of the utilities appear to be linked, she said.
“It’s very common in the Gardens, different buildings have different connections. Not everything is synchronised.”
