Abu Dhabi: One of Abu Dhabi’s government entities has launched a project to review and analyse all its policies and procedures in an effort to meet the capital’s diversified future requirements and increase happiness, the organisation announced on Tuesday.
Tadweer (the Centre of Waste Management — Abu Dhabi) launched Policies, Procedures and System Project, which sets to lay out measures that will provide a more efficient service and contribute to the Abu Dhabi Vision 2030, at an event in Abu Dhabi on Tuesday.
The estimated year-long project will see every aspect of the organisation and its interaction with all parties involved, including the public, stakeholders and contractors, analysed in phases.
“It is not a project about a small policy here or there, it is about everything. We need to embed the excellence in every single procedure within Tadweer,” said Eisa Saif Al Qubaisi, general manager of Tadweer.
“To take Tadweer to the next level, we need to align the policies, procedures and our systems to the requirement of the stakeholders — be it governmental agencies, public or our contractors,” Al Qubaisi added.
Al Qubaisi explained that the project will have four main checklists that have to be reviewed for every sector. They include excellence, happiness, optimisation and automation.
Tadweer has a number of government stakeholders including Environmental Agency — Abu Dhabi, Abu Dhabi Information System Centre and Department of Municipal Affairs and Transport. The new project will aim to find ways of improving the organisation’s current system with the stakeholders.
An efficient service all around will in turn put a smile on people’s faces, something Al Qubaisi said Tadweer has identified as a benchmark when dealing with their stakeholders, contractors or the public.
“How can we better ourselves and our services to put a smile on people’s faces” is a question that will be at the heart of the project.
