Dubai
Etihad Airways said on Thursday it is replacing its complimentary chauffeur service for premium guests with a paid option at negotiated rates in cities other than Abu Dhabi starting July 3.
In a statement, the Abu Dhabi-based carrier said it is amending its chauffeur policy “following a review of usage by premium guests across all major markets.” It said the complimentary service will be retained in Abu Dhabi, but replaced with a paid option in all other cities.
However, guests travelling in The Residence on-board Airbus A380 aircraft will continue to receive complimentary chauffeur services to all A380 destinations — Abu Dhabi, London, Paris, Sydney, and New York.
First and Business Class tickets issued before July 3 will not be affected by the amendments.
Etihad is also extending the paid airport transfer option to all guests across all cabins. Etihad Guest members will be able to redeem miles on their chauffeur bookings.
Additionally, Etihad has introduced a service that will allow guests to bid for up to three empty seats next to their original seat — subject to availability — to give passengers more space and privacy.
